Installation error, Error reading setup initialization file

Problem

After downloading GenStat, when trying to run it I get the following error message: Error reading setup initialization file.

Solution

Thank you for your email regarding your installation error message.  The error message that you are getting suggests that the file has not fully downloaded.  Please uninstall and try again and please check the size of the downloaded setup file which is opn the download page.

If you are using Internet Explorer to download the software, the download may get cached in some form so that repeating the download results in the same failed download. If the download fails a second time, please delete your cache / temporary files:

IE8: Tools | Delete Browsing History | Tick ‘Temporary Internet Files’
IE7: Tools | Internet Options | Delete Browsing History
IE6: Tools | Internet Options | Delete Temporary Files

Applies to:

  • GenStat

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