This category contains 6 posts

Win 64-bit and ODBCload.exe issues

If you are running the 64-bit version of GenStat and wish to access ODBCLoad.exe, install the GenStat 32-bit version as the file can be accessed from there and run GenStat 32-bit version concurrently with your 64-bit installation. From Help: When using Open DataBase Connectivity (ODBC) with a 64-bit version of Windows, there […]

ASReml 3 Linux installation and license key procedure

ASReml v3.00 Installation Notes ——————————- Platform: Intel x86 or AMD 32-bit based PC Operating System: Linux (32-bit) Limits: Max Workspace = 2000Mb Features: Interactive Graphics with hardcopy options EPS, WMF, JPG, HPGL, HPGL2, BMP, WPM Note this implementation produced under Red Hat Fedora Core 10, should be suitable for other similar […]

Installation error, Error reading setup initialization file

Thank you for your email regarding your installation error message.  The error message that you are getting suggests that the file has not fully downloaded.  Please uninstall and try again and please check the size of the downloaded setup file which is opn the download page. If you are using Internet […]

Once WinASReml is installed, unable to run examples

The problem you are experiencing can sometimes occur if you do not have write permission to the folder containing the example programs. What I would suggest that you do is copy the folder containing the examples to location on your PC where you have write access (for example, in the folder […]

Error message 1607:unable to install InstallShield scripting runtime

The error you are experiencing is within the InstallShield installation software we use to install GenStat. You can find the solution to your problem in their knowledge base article Q108340:

Silent installation, network option

You can do a silent install selecting the network option by creating a response file for the installation using the setup.exe file. You can create a response file for the installation by using the command Setup -r This will run through a setup recording your response at each step where you […]

‘Install License’ button does not appear on pop up screen

Please download the current version from our website, if you have a fully paid annual rental license or support and maintenance contract.  This version will then have a ‘Install License’ button for you to install the license key.

ASReml installation error, error while loading shared libraries:

Please could you first of all check that the library installed is in the correct folder, 32 or 64 bit. The error that you are receiving suggests that there is no file.  The library you require is part of openmotif. You might be able to use the command yum to […]

ASReml installation on Ubuntu Linux

There was a discussion about this topic on our mailing list recently ( which suggests that ASReml works fine with Ubuntu. Further information is available from our Linux compatibility web page, available at

Error 1324. The path my documents contains an invalid character

The error you are getting is from Windows Installer and may occur if you try to install other software. There are several reasons why this may occur and is dependant on the version of Windows that you are running. I would suggest you take a look at the following articles from […]