License register dialogue box not appearing

By Amanda ⋅ August 12, 2010 ⋅ Post a comment

Problem

License register dialogue box does not appear to allow the user to register for a license key

Solution

Please delete all .lic files which are located in your ASReml/GenStat directory. Once these license files have been deleted it should bring up the dialogue box to allow you to register for a key when opening the software.

The main reason that the dialogue box was not appearing before, was because ASReml/GenStat was picking up a license key from one of the directories, which is why it was not allowing you to register for a key.

Applies to:

ASReml 2
ASReml 3
GenStat

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